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Conflict Management

KEY FEATURES

Sometimes it seems like the world is full of difficult people. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone. This course will give you practical tools to deal with difficult people.

  • Access 13 units of study & 6 hours of content 24/7
  • Recognize how your own attitudes & actions affect others
  • Find new & effective techniques for dealing with difficult people
  • Learn some techniques for managing & dealing with anger
  • Develop coping strategies for dealing w/ difficult people & difficult situations

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Time Management

KEY FEATURES

Personal time management skills are essential skills for effective people. People who use these techniques on a regular bases are the highest achievers in all walks of life. Time management begins with setting goals and following them. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. You’ll cover all that and more in this course.

  • Access 12 units of study & 6 hours of content 24/7
  • Better organize yourself & your workspace for peak efficiency
  • Understand the importance of, & the most useful techniques for, setting and achieving goals
  • Identify the right things to be doing & develop plans for doing them
  • Learn what to delegate & how to delegate well
  • Take control of things that can derail your workplace productivity

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Stress Management

KEY FEATURES

This training course is designed for people looking to deliver a comprehensive approach to stress management. Whether you are looking for appropriate initiatives to apply from a corporate perspective, or as individuals, stress is an unavoidable reality that can be negatively impactful. Here, you’ll learn how to proactively and positively manage stress.

  • Access 9 units of study & 6 hours of content 24/7
  • Recognize the signs of chronic stress overload
  • Identify actions that add to stress levels
  • Implement action to reduce unhealthy stress

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Communication Skills

KEY FEATURES

Each day, we communicate with others through our spoken words, body language, and written communication. This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

  • Access 12 units of study & 6 hours of study 24/7
  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively & empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal w/ situations assertively

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Company Culture

KEY FEATURES

The world is getting smaller and smaller with the increasing influence of the Internet, widespread travel, and multinational corporations. Along with this shrinking of the globe comes an influx of diverse cultures into the office setting. To make this transition a positive one it’s vital to have the skills to understand and welcome several cultures. This course takes a look at how best to smoothly blend employees from several cultures into a cohesive workforce. During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building.

  • Access 8 units of study & 6 hours of content 24/7
  • Define what culture is & how it shapes the workplace
  • Identify how stereotypes shape our perception
  • Develop useful cross-cultural attitudes
  • Communicate effectively across cultures
  • Effectively manage employees from different cultures
  • Help teams overcome cross-cultural & virtual barriers
  • Promote acceptance & awareness in your organization to help create a multicultural environment
  • Leverage the global talent pool

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Customer Service Course

KEY FEATURES

Like all business values, a customer service focus must be demonstrated from the top down. Customer service leaders have a responsibility to demonstrate good leadership practices as well as good customer service practices. This course will share several leadership models that you can use to successfully lead a customer service team. In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner’s “The Leadership Challenge.”

  • Access 5 units of study & 6 hours of content 24/7
  • Identify ways to establish links between excellence in customer service & your business practices and policies
  • Develop the skills & practices that are essential elements of a customer service-focused manager
  • Recognize what employees are looking for to be truly engaged
  • Recognize who the customers are & what they are looking for
  • Develop strategies for creating engaged employees & satisfied customers in whatever business units you manage

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Emotional Intelligence

KEY FEATURES

Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. With this Emotional Intelligence course, you’ll gain a better understanding of self-management and self-awareness. This, in turn, will give you better insight and control over your actions and emotions, allowing you to make a more positive impact on your professional and personal lives.

  • Access 12 units of study & 10 hours of content 24/7
  • Define & practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Understand, use & manage your emotions
  • Verbally communicate w/ others
  • Successfully communicate w/ others in a non-verbal manner
  • Identify the benefits of emotional intelligence & relate it to the workplace

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Personal Productivity

KEY FEATURES

Many people spend their days in a frenzy of activity, but achieve very little because they’re not concentrating their effort on the things that matter the most. This course will help you learn new ways to organize your time for a more productive life. It will also show you some techniques for rebalancing your energy levels. It’s time to exhale stale, old ideas and inhale new inspiration for joyful living that produces quality outcomes.

  • Access 12 units of study & 10 hours of content 24/7
  • Analyze & refocus for more productive outcomes
  • Engender self-discipline & respect for yourself and from others
  • Adapt to impromptu requests & learn to say no when required
  • Attend to your needs promptly & efficiently
  • Become more organized in your daily life
  • Learn how to develop a more sharing & accepting attitude towards others

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Change Management

KEY FEATURES

None of us can escape change, but savvy leaders understand that it is well worth developing strategies to manage what comes with it! Everyone has to manage change, whether they embrace it or not, and so our approach is that having tools to help embrace it lead to the best outcomes.

  • Access 10 units of study & 6 hours of content 24/7
  • Understand the stages of change
  • Pace change effectively in the workplace
  • Learn how to deal w/ resistance to change
  • Approach changes as an opportunity for growth

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.

Story Telling

KEY FEATURES

The National Center for Biotechnology Information estimates that the average human’s attention span is about eight seconds. That’s a drop of 33% over the past 15 years. For trainers and public speakers, this means less time than ever to catch an audience’s attention, get them engaged, and ensure that they retain the information being shared. In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. You’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools.

  • Access 7 units of study & 6 hours of content 24/7
  • Describe how storyboarding leads to better training results
  • Apply storyboarding techniques to create a strong foundation for training
  • Design training that uses storytelling to make it memorable, compelling, & relevant to the audience
  • Evaluate technology tools to determine what will create the best learning experiences needed for adequate training

PRODUCT SPECS

Important Details

  • Length of time users can access their courses: lifetime
  • Access options: web streaming, mobile streaming
  • Certifications of completion included for each course
  • 24/7 access so you can study anywhere, anytime, from any device
  • Experience level required: all levels
  • Redemption deadline: redeem your code within 30 days of purchase
  • Internationally recognized by the IAOTS

Requirements

  • Internet required

THE EXPERT

Instructor

With over 1000 courses on offer, Courses For Success aims to help you find the ideal course, so that you can improve your skill set and become a valuable asset to the job market. They plan to change the face of education by providing easy-to-follow online courses that give you the power to improve your life, employability, and personal knowledge. For more details on this course and instructor, click here.